The Brussels tourism sector’s health and safety label

Press releases 07 April 2022

To reassure national and international visitors, the Brussels-Capital Region and visit.brussels have launched the Brussels Health Safety Label.

To enable the sector to resume its activities in the best possible conditions, this health and safety label attests to the quality and safety of Brussels' tourist infrastructure and establishments. Created in partnership with international certification company SOCOTEC, the protocol behind this label was created in close collaboration with tourism-sector federations and partners. It will evolved based on the National Security Council’s guidelines and must support the sector over the months to come.

By clicking on the links below, you can explore more information about:

The protocol 

The label’s objectives

Who can apply for the label?

The principles to adhere to in order to get the label

How do I get the label? 

The label’s objectives

Informing and reassuring the national and international public about the measures being taken by the brussels tourist venues and sites they plan to visit.  

Ensuring that the mandatory general rules applicable to all sectors as well as those specific to each sector are adhered to.

Who can apply for the label?

The label is aimed at actors of the tourism and cultural sectors. In other words:

  • Attractions & museums
  • Tourist accommodation
  • Guided tours
  • Restaurants and bars
  • Venues

You’ll find all the certified establishments listed here.

The principles to adhere to in order to get the label

In order to obtain the label, all operators must respect generic measures and minimum prevention rules based on the protocol  specific to each sector to ensure safe contacts and thus protect the health of the public.

How do I get the label?

The label is available free of charge to all tourism partners should they wish to apply for one. 
All they need to do is send an application form containing the required files.

We have determined a specific protocol for tourist residences and homestays. Please contact us at label@visit.brussels for more information.

For each document, we have prepared either a template that you can simply complete, or an example that you can use as a basis. Click here to download all templates and examples. When sending your files, please respect the nomenclature of your files (structure of the names of the documents) as indicated in the list of required documents.

Your application should be sent to label.visit.brussels@socotec.com and label@visit.brussels

Once the application has been accepted, the partner will receive a certificate and all materials (such as visual materials and a poster) to put up on its front or in its window. In addition to being visible at these sites, the label will be promoted via a communications campaign coordinated by visit.brussels.

In order to ensure that the label is properly implemented, establishments bearing the label will be randomly checked by visit.brussels’s certification partner, SOCOTEC, which has worked in the safety industry for more than 20 years. These checks will set out to ensure that the rules required to receive the label are being implemented and followed.