Accessibility : visiting Brussels with a disability
© visit.brussels
Brussels is setting itself up to be a city for everyone, with lifts in metro stations, floor guidance, audible signals at pedestrian crossings, adapted taxis and assistance in the metro and train. It is constantly improving access to transport, services, recreation and housing. Many hotels, restaurants, shops, attractions, museums and cultural sites have adapted their facilities so that people with less mobility can make the most of their visit to Brussels
By plane:
Brussels Airport makes every effort to facilitate the travel of passengers with reduced mobility as much as possible.
By train:
Always check the rules and conditions that apply to travelling to and from foreign countries. On site, SNCB does everything possible to help people with reduced mobility to travel by train without stress. Station staff and mobile teams have been specially trained to provide the most appropriate assistance.
By car:
The Brussels-Capital Region is a Low Emission Zone (LEZ). This applies to all cars, vans and (mini)buses, whether they are registered in Belgium or abroad. Check whether your vehicle is affected.
- There are parking spaces reserved for people with disabilities (PRM). These spaces are painted blue. They can be located on an interactive map.
By public transport
- Brussels Mobility: Adapted transport
- The STIB
- Metro - in-station assistance
- Most accessible surface lines
By bike
Vanelo offers a wide range of electric bicycles and trikes adapted to the needs of people with reduced mobility or disabilities, allowing them to travel accompanied or alone, passively or actively if they wish.
Contact:
- info@vanelo.eu
- BE : +32 475 79 56 35
By taxi
Depending on your disability, you may or may not be able to use regular taxis. If you are in a wheelchair, please let the driver know so that they can help you transfer to the seat if necessary and make sure the boot of the vehicle is large enough to hold your chair.
If it is not, then you can use one of the companies listed below that offer an adapted service.
To book a taxi from these companies, it is advisable to do so 24 to 48 hours in advance. The theoretical waiting time is 15 minutes after the phone call, but please allow one hour at peak times.
Taxis Verts
- Tel.: +32 (0)2 349 49 49
- https://www.taxisverts.be/home-en
Taxi Hendriks
- Tel.: +32 (0)2 752 98 00
- www.hendriks.be
Unitax
- Tel.: +32 (0)2 725 25 25
- www.unitax.be/en
MBT Taxis
- Tel.: +32 (0)2 426 45 53
- www.mbttaxis.be
HandyCab
- Tel.: +32 (0)2 315 31 00
- www.handycab.be/index.php/en/
ContrePied asbl
- Tel.: +32 (0)2 763 19 04
- www.contrepied.be
- Tourist guide for travellers with reduced mobility: handy.brussels
- PRM toilets: https://handy.brussels/en/tourisme/toilettes/
- Accessible green spaces: brusselsgardens
- Accessible leisure: Access-i
- Rental of medical equipment: Medishoponline.be, the Red Cross …
- EU Disability Card:
- A card that ensures persons with disabilities can access culture, sports and leisure.
- An official card issued by the Belgian institutions in charge of disability.
- A free card for persons with disabilities.
- A card recognised in 8 European countries.
© visit.brussels
For more information
The brochure "be accessible, be.brussels" lists some 50 museums and tourist attractions accessible to people with reduced mobility. The activities listed in this brochure allow everyone to discover accessible locations and enjoy our museum collections in a dynamic, creative way. The brochure is free of charge and available in FR/NL/EN/DE at visit.brussels offices (Grand-Place and BIP).
Don't forget to show your European Disability Card at participating museums.
