1. Organisation
1.1. This Competition (hereinafter "the Competition") is organised by visit.brussels npo (hereinafter "visit.brussels" or "the Organiser"), whose registered office is located at 2-4 Rue Royale, B-1000 Brussels.
1.2. It is dutifully stated that Instagram or any other social network is not responsible for the management or promotion of this action and has no connection with it. The participant will therefore differentiate Instagram from the Organiser and agrees that all information received comes from visit.brussels and not from Instagram.
1.3. By participating in the Competition, the participant fully and unconditionally accepts these competition rules, as well as all decisions the Organizer will make in connection with the Contest. Each participant is deemed to have read, understood and accepted the contents of the Rules.
2. Participation conditions
2.1. Participation in the Competition is restricted to individuals over the age of 18.
2.2. Participation in the Competition is forbidden to (i) members of staff of visit.brussels, (ii) persons who have a direct or indirect legal relationship with the Organiser or with one of the companies involved in the organisation or distribution of the Competition, and (iii) persons who have a direct relationship with the above-mentioned persons (relatives in ascending or descending lines, spouses, cohabitants, brothers and sisters).
2.3. Only one entry per natural person is allowed during the competition period (see Art. 3). Any participant who attempts to enter multiple times using multiple email addresses or identities, or by any other means, will be disqualified.
3. Accessibility and duration
The Competition can be accessed from 16 October 2023 to 19 October 2023 (till 12PM) through the following Instagram pages:
- The official instragram of visit.brussels – https://www.instagram.com/visitbrussels/ ;
- The Instagram page of Le Lombard – https://www.instagram.com/lelombard/ )
4. Terms and conditions of entry
4.1. To enter, the participant must:
- connect to Instagram, like the Competition post, follow the official accounts of visit.brussels (@visitbrussels) and Le Lombard (@lelombard), tag at least one person that he/she wants to invite to the guided tour in the comments of the post and share the post in her/his instagram story.
- read and therefore accept our data protection conditions: https://www.visit.brussels/en/visitors/about-us/privacy-policy
The winner will be selected from participants who followed the official accounts of visit.brussels and Le Lombard, liked the Competition post on Instagram, answered the question correctly, tagged at least one person in a comment, and shared the post in their Instagram story. Sara Gibril, a member of the Editorial Department, will conduct the draw.
The winners will be drawn on Thursday 19 October 2023 at 12pm. The same day, the winners will be informed of her/his win via an Instagram private message sent on Instagram and then via an email sent exclusively by visit.brussels.
The Winner's email address will be requested on Instagram via the private message.
The winner who do not reply to the private message and who do not claim her/his prize after within 24 hours of receiving the private message on Instagram will not be able to claim her/his prize after that time.
4.3. Losers will not receive any email or notification informing them that they have not won a prize.
5. The Prizes
5.1. The Organiser will give away 10 x 2 tickets for the exhibition “Le Lombard, a Family Affair” at the Comic Strip Museum (Centre Belge de la Bande Dessinée) valid until 31/12. There will therefore be a total of 10 winners.
5.2. A maximum of one prize is awarded per participant, and only one prize will be awarded and considered.
5.3. Prizes won cannot be returned or exchanged.
5.4. The Organiser reserves the right to change the Competition prizes, at its sole discretion, for prizes of a similar value. The Organiser makes no warranty, express or implied, as to the type, quality or suitability of the prize for any particular purpose.
6. Liability of the Organiser
6.1. The Organiser reserves the right to modify the organisation and suspend or terminate the Competition at any time and without notice in case of force majeure or any other exceptional event beyond its control, particularly in case of malfunction of the Internet network, any other problem related to telecommunications networks, computers, Internet providers and servers, without the participants or any other person being able to claim damages.
6.2. Subject to their serious or intentional misconduct, neither the Organiser, nor its staff, nor the third parties involved in the context of the Competition can be held liable for any damage of any kind whatsoever that may arise from participation in the Competition or from the organisation of this Competition, the designation of the winner or the awarding or non-awarding of prizes. Neither can they be held liable for the modifications, suspensions and terminations mentioned in the previous point.
6.3. The Organiser can in no way be held liable for the poor writing or indication of the data provided by the participants resulting in an incorrect or unknown email or postal address or telephone number of the participants.
6.4. If the prize is not collected by the winner within the specified period or if he fails to complete the required (confirmation) formalities within the specified period, the entrant's entitlement to the prize will lapse and the Organiser may award the prize to another entrant, without any right of recourse.
7. Personal data
7.1. The following personal data will be requested from each winner in order to be eligible to win a prize in the competition: - first name and surname ; - e-mail address.
7.2. The Organiser processes the personal data transmitted to it in the context of this Competition in accordance with its 'Privacy Policy' (accessible via visit.brussels - privacy charter) and the legislation in force, and in particular Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the Law of 30 July 2018 on the protection of individuals with regard to the processing of personal data.
7.3. The personal data collected will only be used for the purposes of the Competition. It will only be used by the Organiser for the purposes of ensuring the smooth running of the Competition, for the purposes of the smooth running of the Competition, and in particular in order to contact the Participants. In order to ensure the smooth running of the Competition and to transmit the prize in an efficient manner, the Organiser may share your personal data with third parties necessary for the dispatch or delivery of the prizes.
7.4. Participants have the right to access and rectify this data and, where applicable, the right to object to its use for direct marketing purposes. To this end, the Participant simply needs to send a letter to the following postal address: rue Royale 2-4, 1000 Brussels, or to the following e-mail address: dataprivacy@visit.brussels, enclosing a copy of his/her identity card (front only).
7.5. The Organiser will take all the necessary security precautions to keep the data confidential. By confirming that he/she is sending his/her personal data, the Participant acknowledges that sending this data over the Internet is never without risk.
7.6. The Organiser reserves the right to publish or not publish the name or the Instagram profile name of the winner and the list of prizes won on the website www.visit.brussels/en/visitors and on the company's social networks, with no other right for the winner than the receipt of her/his prize.
8. Request for information
8.1. Any disputes or complaints regarding the Competition can be sent by email to Ms Sara Gibril (s.gibril@visit.brussels), who will respond to these disputes and complaints to the extent possible. Failure to respond can in no way be considered as acceptance by the Organiser of what has been written.
8.2. No inquiries regarding the Competition will be answered by telephone.
9. Adherence to the rules
Participation in the Competition implies the full and complete acceptance of these rules.
10. Applicable Law and arbitration
The current regulations and their interpretation are governed by Belgian law.
Parties shall endeavour to resolve amicably any dispute that may arise from the interpretation or execution of the convention. Failing this, any dispute arising out of or relating to the interpretation or execution of this convention, and which cannot be settled amicably by the parties, shall be settled by an arbitral tribunal composed of an arbitrator. The arbitrator shall be appointed (i) by mutual consent of the parties within 10 (ten) days of the start of the procedure (ii) or by CEPANI (the Belgian Arbitration and Mediation Centre) in case of absence by mutual consent after the end of the 10 (ten) day period mentioned above. The referee will rule in accordance with Belgian law, the procedure will be held in French. The expenses of the arbitration and expertise will be borne by the losing party, and in case of difficulty of application, distributed among the parties in the proportion to be arbitrated by the arbitrator.
11. Miscellaneous
If any provision of these Rules is found to be void or invalid, the validity of the remaining Terms and Conditions of the Competition Rules will remain in effect.