Getting to Brussels

By plane

Assistance on arrival

On arrival at Brussels Airport, the PRM assistance service will be on hand to help you from the moment you step off the plane. This assistance is available to help you disembark, collect your luggage, get through security and move around the airport. You can also receive help with connecting flights and access to accessible toilets. This service is completely free of charge; however, please request this assistance from your airline at least 48 hours in advance.

By train

Book assistance

Passengers can book assistance at the station through the SNCB-NMBS before their journey. This free assistance must generally be requested at least 24 hours before departure. The assistance you receive will largely depend on the location and accessibility of the station, the rolling stock and your specific needs. Please arrive 20 minutes before departure with your ticket at the designated meeting point. The meeting point is indicated in the confirmation of your assistance request.

By car

PRM parking

Holders of a European disability parking card are entitled to free parking in regulated zones, subject to certain conditions. The vehicle’s number plate must be registered and the original card – which must be valid and legible – has to be displayed behind the windscreen. Register your parking card on HandyPark. You only need to register it once and you can link it to one or more number plates to make parking easier in participating local authorities. Parking enforcement vehicles are automatically notified of your right to park.

You'll also find the conditions for accessing car parks for people with reduced mobility within the City of Brussels. There are parking spaces reserved for people with disabilities (PRM). These are marked in blue and can be located on an interactive map.

Please note that the Brussels-Capital Region is a Low Emission Zone (LEZ). This applies to all cars, vans and (mini)buses, whether they are registered in Belgium or abroad. Check whether your vehicle is concerned.