Emergency and security

Brussels is known for its warm and welcoming atmosphere. It prides itself on being a safe city. However, if anything were to happen to you, you can rest assured that you can get all the help you need.

Emergency telephone numbers

If you need urgent medical attention, call 112. It’s the only emergency number that you can call, for free, throughout Europe if you need urgent help from the fire department, a medical team or the police.

Whatever the issue, numerous services are available 24/7. The Poison Centre (+32 (0)70 245 245), Card Stop for lost/stolen bank cards (+32 (0)78 170 170), suicide prevention (+32 (0)800 32 123), etc. You can find these emergency numbers and many others on the 112.be website.


If you are the victim of a crime, report it to the police. If it's an emergency, call 101. Call 101. You can also go to any one of the region's police stations. The Brussels-Capital Region has 6 police zones. Each of these zones includes several communes and has its own police regulations. For non-urgent situations requiring police assistance or to make an appointment to report a crime in person, use the online reporting application.

Pharmacies and on-call doctors

In urgent need of a pharmacy? Visit the website pharmacie.be.  
Need an on-call doctor? Visit  the website gbbw.be or call 1733.

Hospitals in the centre of Brussels

CHU Saint-Pierre – Site Porte de Hal (Emergency), 290 rue Haute, 1000 Brussels
CHU Saint-Pierre – Site César de Paepe, 13 rue des Alexiens, 1000 Brussels
Clinique Saint-Jean, 32 Boulevard du Jardin Botanique, 1000 Brussels
Institut Jules Bordet, rue Héger Bordet, 1000 Brussels
Institut Pacheco, 7 rue du Grand Hospice, 1000 Brussels