How does the reservation work?
Given the sizeable number of requests for reservations onboard the Tram Experience, it is unfortunately impossible for us to reserve seats without immediate payment for them. The only online payment methods possible are therefore by credit card or by bank card.
Is it possible to book for 3 persons or any other number?
The Tram Experience is not designed for odd number of bookings. The tables are designed for 2 or 4 people and can only be booked in their entirety. Moreover, it is not possible to group tables together, as they cannot be moved around.
Do you welcome groups?
For logistical reasons, the tables are fixed. The two-person and four-person tables are side by side, separated by a small aisle. The four-person tables are, therefore, placed back to back. In order not to disturb the service, which has to work in this restricted space, it is not possible to move around during the meal.
It is not possible to book more than one table for 2 and one table for 4 people on the website. If you would like to book for more than 6 people, please send your request to the following e-mail address: tramexperience@visit.brussels
Is it possible to book the whole tram?
You have the possibility to privatise the whole Tram (36 seats). It is also possible to privatise one of the carriages, with 16 or 20 seats, on a normal journey. For more information, please send your request to corporate@visit.brussels
Can I get an invoice/VAT receipt?
For accounting reasons, we do not issue invoices as such, but receipts. Anyone wishing to obtain a VAT receipt for their company should make their booking directly online. Once your payment has been made, please send your request by email to tramexperience@visit.brussels
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