General information

What is a visit.brussels partner? Am I one?

You are considered a partner if you are a stakeholder, agency or event organiser offering temporary or permanent tourism, cultural or event activities or services in the Brussels-Capital Region. These must be aimed at visitors and the region's leisure or business public.

If this is the case, please get in touch with your contact person or email us at partner.services@visit.brussels to find out how you can join the network of cultural and tourist operators in Brussels!

How can visit.brussels help me?

Depending on your sector of activity and the geographical location of your head office, our team can help you in a number of ways: develop your brand awareness through our communication campaigns and tools; gain access to training and educational events; join a dynamic network to broaden your professional contacts; take advantage of analysis and strategic information to guide your actions and maximise your sales thanks to tailored sales and marketing solutions. You'll benefit from privileged contact and sector-specific expertise.

In return for the services offered by visit.brussels, you are invited to adhere to the visit.brussels Partner Charter.

What can I expect to pay for visit.brussels' services?

The vast majority of visit.brussels services are offered free of charge. In return, you are invited to adhere to the visit.brussels Partner Charter. This charter represents a voluntary pledge to shared values and commitment and provides a framework to guide the partnership in exchange for the services offered.

How can I make tourist information available to visitors, such as city maps, brochures and digital screens?

You will find all the information in this article.

How can I receive information about the destination?

Want to keep up to date with the latest news and events in Brussels? Sign up for newsletters from visit.brussels partners. 

What type of training courses are available?

visit.brussels offers the possibility of receiving ongoing training on a variety of subjects via its Brussels Quality Academy: heritage, events, visitor hospitality... Interested? Click here to find out more.

How can I take part in co-creation and networking events with visit.brussels partners?

Several times a year, visit.brussels organises networking and brainstorming events with its partners, with a view to co-creation. To be informed about upcoming sessions, and help us develop strategy, products or services, sign up for "Events Invitations".

What kind of tools are available to me to promote the destination?

A toolbox is available on our website. Here you'll find logos, photos and videos to help you promote Brussels.

Which tourism labels and certifications are recognised in Brussels?

If you're having trouble finding your way around the various recognised tourism labels in the Brussels-Capital Region, visit.brussels provides information on these labels, which are designed to enhance the visitor experience and, in some cases, protect the environment. 

How can you become a sustainable partner?

In order to encourage as many partners as possible to achieve a label and propel Brussels' tourism sector towards greater sustainability, visit.brussels has developed the Sustainable Partners network, which brings together actors committed to sustainability and offers greater visibility to sustainable partners. Find out everything about this network and how to join.

Where can I find market analyses and statistics on the destination?

Throughout the year, visit.brussels collects figures from its tourism partners. We also carry out studies and analyses to support the destination's tourism strategy. You can find them here. 

How can I register my institution or my activity on the visit.brussels website or update my information?

Please send your request to partner.services@visit.brussels. Your visit.brussels person of contact person will then get back to you.