Reinforcing the visitor experience, “We make you love Brussels”
•Discover Brussels' trends and how it is performing when it comes to the visitor experience - Olivier Henry Biabaud
• Levelling up the b2c experience along the entire customer journey
• The diversity of offers - something for every visitor
• Navigating the internet - practical workshop on using the visit.brussels website to guide visitors.
• Trends explained - how is Brussels adapting and evolving to attract and surprise.
• A unqiue souvenir book - visit.brussels' signarure events to sublimate visitors' stays
• Visit.brussels training session - professional welcome, knowledge of the destination and inclusivity for all.
How to go that extra mile in the positive impact visitor economy?
• Positive impact visitor economy
• BRUDALEX, the legal framework for waste management in the transition to a circular economy.
• Accessibility for all at the heart of Brussels' transformation.
• Participatory workshop - surveys that make a difference
How can we work together to collect information that is useful for everyone?
• Building and developing a strong identity for brussels - the key to aligned collective communication
• How Belgium's Presidency of the Council of the EU is creating a platform of opportunities for all.
• Your partner in success - how the visit.brussels website supports your growth and communication.
• Brussels on an international scale - services and initiatives that raise the profile of the destination.
• Looking to the future - how the Convention & Association Bureau promotes responsible business tourism.
• Explore, book, live - how the visit.brussels marketplace brings together the best of Brussels in one place.
